Privacy Policy
Last updated: May 17, 2026
Stratus Clean ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website or submit our quote form, how we use it, and the choices you have.
1. Information we collect
- Contact details you submit: name, company, email, phone, postal code.
- Service details you submit: property type, square footage, cleaning frequency, notes.
- Marketing attribution: UTM parameters, Google Click ID (gclid), referrer, and landing page URL — captured to measure ad performance.
- Site analytics: device, browser, pages viewed, and approximate location, collected via Google Tag Manager, Google Analytics 4, and Google Ads.
2. How we use information
- To respond to your quote request and follow up about cleaning services.
- To measure and improve our marketing, including Google Ads conversion reporting and enhanced conversions (your email and phone are hashed before being sent to Google).
- To detect spam, fraud, and abuse.
- To comply with legal obligations.
3. Sharing
We do not sell your personal information. We share limited data with service providers that help us run our business, including Supabase (database hosting), Google (analytics and ads), and our email/SMS notification providers. These providers are contractually required to protect your data.
4. Cookies and tracking
We use first- and third-party cookies for analytics and advertising, including Google Tag Manager, GA4, and Google Ads. You can control cookies in your browser settings or opt out of personalized Google ads at adssettings.google.com.
5. Data retention
We keep quote submissions for as long as needed to respond to inquiries and fulfill contracts, and longer when required by law (e.g. tax and accounting records).
6. Your rights
Under Canadian privacy law (PIPEDA), you may request access to, correction of, or deletion of your personal information. Contact us at hamilton@stratusclean.com.
7. Contact
Stratus Clean
B-2211 Plains Rd E, Burlington, ON L7R 3R3
(905) 867-7149 · hamilton@stratusclean.com